Home R360G Process Workshops Books About Us Contact Us

  Upcoming Seminar



Printable
Brochure


Printable
Article

CHANNEL CONFLICT, How to Manage It and Prosper

The CHANNEL CONFLICT seminar looks at conflict in indirect selling and helps you manage it and prosper. This lively one-day workshop features Bob Nishi and Howard Eaton live and in-person as they examine the core problems of channel conflict, then provides you with a original ways to manage channel conflict and develop mutual solutions with your channel partners.

CHANNEL CONFLICT provides 21st century techniques for assessing conflicts between you, your channel partners and their customers. You will discover ways to identify relationship and communication issues, diagnose them, develop solutions, implement them, and evaluate your progress and outcomes.

For those who are executives and managers of indirect selling programs, the one-day seminar provides high-level overview and introduction to processes intended to increase indirect sales. It will help you revitalize channel partnerships and refocus partners on you and your products.

You'll benefit from:

...our state-of-the-art research and experience on achieving channel productivity by learning and applying CHANNEL CONFLICT material. You will collaborate with Bob and Howard in designing your own action plan to put and keep you competitive in indirect selling.

You'll learn:
  • Nine faces of channel conflict
  • How vendors typically view a channel partner
  • How channel partners view a vendor
  • How 9 building blocks help manage channel conflict
  • A process for managing channel conflict
  • How the “long tail of wisdom” in your Partner Programs can help you
You'll have an opportunity to:
  • Identify your channel conflict
  • Evaluate the causes of this conflict
  • Use a four-step process to manage your channel conflict
  • Meet and learn from others who carry their companies’ flags into the competition of indirect selling
Contents include :
  • CHANNEL CONFLICT manual
  • CHANNEL CONFLICT book, Channel Conflict, How to Manage It and Prosper
  • The Eaton-Nishi Window for identifying who’s OPEN and who’s CLOSED in a channel conflict dilemma
  • Process templates

Participants can expect to leave the seminar with new tools and revitalized energy, knowing that channel conflict is manageable, and that life in indirect selling can be easier.

Hours:9 to 5
Continental breakfast, lunch, and refreshments provided

 

Channel Conflict Seminar

Santa Monica, CA
October 14th, 2008
9am to 5pm


Registration Information

Road Map

We have seen that (the participants) were so happy with your program which is lean and effective. These courses are dearly needed in China as the Chinese are more delicate when communicating with each other and they need such help to become more open and straightforward. That will help their business immensely.  
—Bin Li, Asiana

 
The design of the structure for both sides to communicate builds up the atmosphere for open communication.  
—Seminar attendee
Microsoft China

 
This seminar is exactly what several of my clients in HealthCare need to improve their indirect selling strategies and programs.  
—Pat Healy, Consultant
Dougherty Business Solutions